General information:

• in all the hotel smoking is strictly forbidden;
• prices are per room per day, VAT included.
• prices do not include the local tax (€1,50 per person, per day);
• there are no refunds for early departures or not eaten meals;
• pets are allowed on request with an extra-fee of €13/night. Pets cannot enter restaurant, breakfast area and wellness center;
• bathrobe costs €5 per stay;
• children under the age of 18 cannot enter the wellness-center even if they are with the parents.
• E-bike rental extra charge

Check-in:
rooms are available from 2pm

Check-out:
you have to leave the room within 10am

Children:

• children under 6 years stay free of charge when sleeping in the room with two paying adults. (meals excluded)
• children under 12 years pay 50% less per night, when sleeping in the room with two paying adults;
• All people over 12 years pay 30% less per night, when sleeping in the room with two paying adults.

Payment methods:

Cash, Master-card, Visa, American Express.
Cheques not accepted.

Booking conditions:

If you book by phone, mail or fax credit card are required.
If you book online you will find the conditions on the booking confirmation mail. Deposit 30 %  but not refundable

Cancellation policy:

The reservation can be modified or cancelled without a penalty up to 3 days before the arrival.
If not differently specified, for cancellation from 3 days before arrival you have to pay all the amount of the stay.