Terms and conditions
General information:
- in all the hotel smoking is strictly forbidden;
- prices are per room per day, VAT included.
- prices do not include the local tax (€1,50 per person, per day);
- there are no refunds for early departures or not eaten meals;
- pets are allowed on request with an extra-fee of €8/night. Pets cannot enter restaurant, breakfast area and wellness center;
- bathrobe costs €5 per stay;
- children under the age of 18 cannot enter the wellness-center even if they are with the parents.
- E-bike rental extra charge
Check-in:
rooms are available from 2pm
Check-out:
you have to leave the room within 10am
Children:
- children under 6 years stay free of charge when sleeping in the room with two paying adults. (meals excluded)
- children under 12 years pay 50% less per night, when sleeping in the room with two paying adults;
- All people over 12 years pay 30% less per night, when sleeping in the room with two paying adults.
Payment methods:
Cash, Master-card, Visa, American Express.
Cheques not accepted.
Booking conditions:
If you book by phone, mail or fax credit card are required.
If you book online you will find the conditions on the booking confirmation mail. Deposit 30 % but not refundable
Cancellation policy:
The reservation can be modified or cancelled without a penalty up to 3 days before the arrival.
If not differently specified, for cancellation from 3 days before arrival you have to pay all the amount of the stay.