Terms and conditions

General information:

  • in all the hotel smoking is strictly forbidden;
  • prices are per room per day, VAT included.
  • prices do not include the local tax (€1,50 per person, per day);
  • there are no refunds for early departures or not eaten meals;
  • pets are allowed on request with an extra-fee of €8/night. Pets cannot enter restaurant, breakfast area and wellness center;
  • bathrobe costs €5 per stay;
  • children under the age of 18 cannot enter the wellness-center even if they are with the parents.


Check-in:

rooms are available from 2pm

Check-out:

you have to leave the room within 10am


Children:

  • children under 5 years stay free of charge when sleeping in the room with two paying adults;
  • children under 12 years pay 50% less per night, when sleeping in the room with two paying adults;
  • All people over 12 years pay 30% less per night, when sleeping in the room with two paying adults.

 

Payment methods:

Cash, Master-card, Visa, American Express Diners.
Cheques not accepted.

 

Booking conditions:

If you book by phone, mail or fax credit card are required.
If you book online you will find the conditions on the booking confirmation mail.


Cancellation policy:

The reservation can be modified or cancelled without a penalty up to 7 days before the arrival.
If not differently specified, for cancellation from 6 days before arrival you have to pay all the amount of the stay.